My Order Is Not As Expected

Our goal is to help you connect, express and celebrate with the ones you love. We hope that your gift delivers a smile to the recipient but understand that sometimes things go awry.

Our local florists always put their passion and creativity into each gift. At times, they may need to make design substitutions to ensure your order is fresh and delivered in a timely manner. Please know that in this instance, the utmost care and attention is given so your gift is of equal value.

For flowers that are fresh from our growers, your flowers may arrive in bud form. This is to ensure freshness. Rest assured, with a little time and TLC, they will be in full bloom in a couple of days. For the best results, stems should be re-cut and placed in clean water along with the food provided.

If you or your recipient are still not satisfied with the quality of the flowers, you can request a redelivery or chat with us. We are standing by and ready to help.